Purpose

The purpose of this policy is to establish business processes and procedures for accepting payment processor at XIRIBOX that will minimize risk and provide the greatest value, security of data, and availability of services to clients within the rules and regulations established by the Payment Processor. Additionally, these processes are intended to ensure that payment processor acceptance procedures are appropriately integrated with our system.

Definitions

Cardholder

The customer to whom a payment card has been issued or the individual authorized to use the card.

Cardholder Data

All personally identifiable data about the cardholder (i.e., account number, expiration date, cardholder name.)

Payer

The individual who pay for the services by using any payment method accepted by XIRIBOX.

Payment processor

Any mode of payment accepted by our payment system or integrated with our system.

Sensitive Authentication Data

Security-related information (card validation codes/values, full magnetic-stripe data, or personal identification number (PIN)) used to authenticate cardholders, appearing in plain-text or otherwise unprotected form.

Payment fees/charges

Any kind of transnational fess if needed must be paid by buyer in excess of the product/service original price and shipping charges.

Refunds

When a good or service is purchased using a payment system and a refund is necessary, the refund must be credited back to the account that was originally charged. Refunds in excess of the original sale amount or cash refunds are prohibited.

Charge back

Charge back is only applicable for the following circumstances:

a) If products/services returned as per delivery policy and return policy mentioned our site.
b) If payment done but we, XIRIBOX, fail to deliver/process the products/services within due time.

Security/Confidentiality

Only buyer is responsible to keep all the sensitive data confidential. XIRIBOX will not take any responsibilities for misuse, hacking or any unauthorized access and using of data. XIRIBOX will never store any data used at the time of purchasing and we are ensuring you that all payment related data you are using are encrypted and secured by SSL certificate.